A child being rushed into an emergency department is a stressful situation at the best of times - both for kids and their parents.
In Surrey Memorial Hospital's current emergency room, which can be chaotic due to overcrowding, there is always the potential of a child seeing something traumatic like a stabbing victim.
That scenario can leave children and their families feeling overwhelmed, said Dr. Wade Sabados, an emergency physician at SMH.
"If I take my kids to a playground and suddenly there's something that's not child-focused going on, I feel almost like papa bear, I get quite protective of my children," Sabados said. "I think it's really inappropriate where we have a space where parents are feeling that. And that's our current situation (in Surrey's emergency department). In our current situation, our proximities are just too close."
Surrey's brand new emergency room, opening on Oct. 1, will include a kids-only department where children won't come into contact with adult patients.
Last year, roughly 18,000 children were treated in SMH's emergency department.
But starting in October, young patients will be treated in the new 5,500-square-foot pediatric department, the largest of its kind in Canada.
Both emergency rooms will be located on the first and second floor of the eightfloor critical care tower and mark the completion of phase one of the hospital's redevelopment.
Sabados said roughly 100,000 patients visit Surrey's current emergency department a year.
With the new pediatric space, patients are taken away from the bussle of a large department.
"We've created that sense of a smaller emergency department... There's a sense of calm here," Sabados said.
Treatment rooms are larger and have walls and glass doors - instead of curtains - for more privacy.
"Every room has its own television," Sabados said. "And if your kids are anything like my kids, if you turn on Treehouse, it's like a general anesthetic. It has a calming effect."
Every inch of space and every piece of furniture has been tailored to children's comfort as well as their families, such as erasable bedside tables for kids to draw on.
Also, a medical imaging unit is steps away so children won't travel far for X-rays.
Even the department's team has been created to best suit children, which includes emergency physicians, pediatric-trained nurses and child life specialists.
Sabados hopes the privacy and comfort of the new space will stop people from travelling to other hospitals.
"This has been a long time coming, we want people to be travelling to us when they're sick, not away from us when they're sick."
In addition to these features, the hospital now has a simulation lab and baby.
Representing a full-term newborn, the doll can simulate a variety of conditions, regular baby movements and sounds such as breathing, heartbeats and even seizures. Click here to read more about the sim baby program.
Also new for the hospital is a Ronald McDonald House B.C. Family Room.
At more than 2,000 square feet, the family room contains four bedrooms, which have a private toilet and shower, where parents and siblings of admitted children can rest or sleep overnight.
Lakh Bagri, interim executive director of Surrey Memorial Hospital, said the new emergency department will be the largest in Fraser Health.
"The pediatrics specifically, there are a number of services that we offer and will be offering in the future which will cut the time down for families wanting to go to (B.C.) Women's and Children's (hospitals) because you can get many of those services right here in Surrey," Bagri said. "More and more we're trying to keep the care closer to home."
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